Getting Started with Web Apps for Travellers - by AirSims.com.au

Enter your business name and select your brand colors (primary and secondary) to match your business. Optionally add your logo URL. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your admin dashboard will be live at app.airsims.com.au/appointments, and you can set your public booking page address anytime under Settings → Booking Page Address.

After purchase, you'll receive an email with your admin login details:

• Admin Dashboard: app.airsims.com.au/appointments
• Public Booking Page: the address you choose under Settings → Booking Page Address
• Username: Your email address
• Password: Auto-generated secure password

Log in to the admin dashboard to set up your services, staff, and availability.

• Professional Booking Page — Branded with your logo and colors
• 24/7 Online Booking — Clients book anytime, even while you sleep
• Email & SMS Reminders — Automatic notifications reduce no-shows
• Google Calendar Sync — Two-way sync prevents double bookings
• Client Database — Store customer info and appointment history
• Service & Pricing Setup — Unlimited services with custom durations and prices
• Custom Business Hours — Set availability for each day of the week
• Staff Calendars — Multiple staff members with individual schedules
• Multi-Location Support — Manage multiple business locations
• Appointment History — Track all past and upcoming bookings
• Analytics Dashboard — View bookings, revenue, and trends
• Block-Off Unavailable Times — Lunch breaks, vacations, personal time

Log in at app.airsims.com.au/appointments to access your admin dashboard. The main navigation includes:

• Dashboard — Overview showing total services, upcoming appointments, and account status
• Appointments — View and manage all bookings with status filters (Pending, Confirmed, Completed, Cancelled)
• Customers — Access your customer database with contact details and appointment history
• Services — Create and manage bookable services
• Schedule — Set your business hours for each day
• Analytics — View performance reports and booking trends
• Locations — Add multiple business locations
• Staff — Manage team members and assign them to services
• Settings — Configure business info, branding, and booking policies
• Preview — View your public booking page

Go to the Services tab and click + Add Service. For each service, enter:

• Service Name — What clients will see (e.g., "1 Hour Consultation")
• Duration (minutes) — How long the appointment lasts
• Price — Cost of the service (set to $0.00 for free sessions)
• Description — Brief explanation of what's included

Click Save to add the service. Your services appear in a list showing name, duration, price, and status. You can Edit, Deactivate, or Delete any service at any time. Deactivated services won't appear on your public booking page but remain in your system.

Go to the Schedule tab to define when you're open for bookings. For each day of the week:

• Toggle between Open or Closed
• Set the start time and end time for open days

For example, set Monday-Friday from 9:00 AM to 5:00 PM, and mark Saturday-Sunday as Closed. Customers can only book appointments within these defined hours. Time slots outside your business hours won't appear as available.

Go to the Staff tab and click + Add Staff Member. Enter their details:

• Name (required)
• Email — For notifications
• Phone — Contact number
• Title/Role — Their position (e.g., "Senior Stylist")
• Photo — Upload a profile image (JPG, PNG, WEBP)
• Assign to Services — Select which services this staff member can perform

Customers can choose who they want to book with when multiple staff are available.

Go to the Locations tab and click + Add Location. Enter:

• Location Name (required)
• Street Address
• City, State, ZIP Code, Country
• Phone — Location-specific contact number

Add multiple locations if your business operates from different addresses. Customers can select their preferred location when booking.

Click the Settings icon to access Business Settings with three sections:

Business Information:

• Business Name, Email, Phone
• Timezone — Ensure appointments display in correct local time
• Address — Your business location

Branding:

• Logo URL — Displayed on booking page and confirmation emails
• Primary Color and Secondary Color — Applied to your booking interface

Booking Policies:

• Cancellation Notice (hours) — Minimum time before appointment that customers can cancel
• Booking Buffer (minutes) — Time padding between appointments
• Max Advance Booking (days) — How far ahead customers can book
• Minimum Advance Notice (hours) — Required notice before booking
• Currency — USD, EUR, GBP, CAD, or AUD

Go to the Appointments tab to see all bookings. Use the Status Filter to view:

• All Statuses — Every appointment
• Pending — Awaiting confirmation
• Confirmed — Approved appointments
• Completed — Finished sessions
• Cancelled — Cancelled bookings

Each appointment shows the customer name, service, date/time, and status. Click any appointment to view details or update its status.

Go to the Customers tab to access your complete customer list showing Name, Email, Phone, and total Appointments. Click any customer to view their full appointment history and contact information. This database grows automatically as customers book through your page.

Go to the Analytics tab to view business performance metrics:

Key Metrics:

• Total Bookings — Number of appointments booked
• Total Revenue — Income from paid services
• Completed — Successfully finished appointments
• Cancellations — Number of cancelled bookings

Visual Reports:

• Bookings Over Time — Chart showing booking trends by date
• Popular Services — Which services are booked most frequently

Filter by date range to analyze specific periods. Use these insights to optimize your service offerings and identify busy periods.

Share your public booking link (the address you set under Settings → Booking Page Address) on your website, social media, or email signature. When customers visit, they see a professional 3-step booking process:

Step 1 — Select a Service: Services display as cards showing price, duration, and description. Customer selects one and clicks Continue.

Step 2 — Select Date & Time: An interactive calendar shows available dates. After selecting a date, available time slots appear based on your business hours and existing bookings. Customer picks a time and clicks Continue.

Step 3 — Your Information: Customer enters their Full Name (required), Email (required), Phone, and any Additional Notes. A booking summary shows the service, duration, date, and time for review.

After clicking Confirm Booking, customers see a confirmation screen with their appointment details. The system automatically sends a confirmation email with all the booking information. The appointment immediately appears in your admin dashboard for management.

How do clients book appointments? You get a professional online booking page where clients can see your available times, select a service, and book instantly. Share the link on your website, social media, or email signature.

Will it remind clients of their appointments? Yes! Automatic email and SMS reminders are sent before each appointment. This dramatically reduces no-shows and last-minute cancellations.

Can I manage multiple staff members? Absolutely. Create separate profiles for each staff member with their own services and availability. Clients can choose who they want to book with.

Does it sync with my existing calendar? Yes! Two-way Google Calendar sync keeps everything updated in real-time. Appointments booked online appear on your calendar, and blocked times show as unavailable.

Can I set different services and prices? Yes. Create unlimited services with custom names, durations, prices, and descriptions. You control exactly what clients can book and how long each service takes.

Can I block off vacation or unavailable times? Definitely. Set your business hours for each day, and those are the only times available for booking. Closed days and times outside your hours won't appear as bookable.

Where do I log in to manage my bookings? Log in at app.airsims.com.au/appointments using the credentials sent to your email after purchase.

How do I get support? Contact Web Apps for Travellers - by AirSims.com.au support through the website if you have questions or issues with your appointment booking system.